Do I need to install a mobile app?
No. PrintQly works directly from your web browser. You can use the website from a phone, tablet or computer.
Frequently Asked Questions
Everything you need to know before printing with PrintQly.
CUSTOMER
Customer Questions & Answers
Clear answers to common questions about using PrintQly for printing.
How do I pay?
You pay the selected print shop directly using the payment method supported by that shop, such as its UPI QR Code or cash. PrintQly does not collect the shop’s printing charges.
Are my documents safe?
Documents are securely uploaded to the PrintQly system. They are not permanently stored by the print shop, and files are removed according to the platform’s document retention policy.
Can I get home delivery?
Yes, if the selected PrintQly Partner supports delivery. The printed documents can be delivered to the address provided during the order process.
Can I cancel my order?
An order may be cancelled before printing starts, subject to the applicable shop policy. If a refund is applicable, the print shop processes it directly and PrintQly can track the refund status.
SHOP OWNER
Shop Owner Questions & Answers
Clear answers for printing shops considering becoming a PrintQly Partner.
How can my printing shop join PrintQly?
Register your shop as a PrintQly Partner and complete the required shop verification details. Once approved and active, your shop can receive eligible printing orders through PrintQly.
How do customers send documents to my shop?
Customers can select your shop online or use your PrintQly shop QR code. Eligible documents are made available through the partner workflow for printing.
Can I set my own printing prices?
PrintQly Partners can manage their applicable shop pricing through the partner system, subject to the platform’s pricing and service rules.
How does the customer pay my shop?
Customers pay the selected print shop directly using the payment method supported by the shop. PrintQly does not collect the shop’s printing charges.
Will I have a dashboard for orders?
Yes. An active PrintQly Partner uses the partner dashboard to manage eligible orders and the shop’s PrintQly workflow.
Can my shop offer home delivery?
If delivery is enabled for your shop, customers can choose the supported delivery option and your shop can fulfil the printed-document delivery workflow.